Is there a prompt to remind customers to remove their card from the payment terminal?
No, Forte does not offer a prompt to remind customers to remove their cards. You will want to direct requests for enhancements to Forte’s UI to your Forte rep or the Forte support portal.
How do I cancel a transaction once I am on the payment form?
You can cancel a transaction but click the X in the upper right-hand corner. The X can be used for both card-present and card-not-present transactions. You should see the transaction logged as “Transaction Canceled” in the CP Pay Activity Log.