Overview

You can take ACH/eCheck payments with Forte. This allows a user to enter bank account information instead of credit/debit card information to complete a payment.

Disclaimer

This article is provided for educational and informational purposes only. For questions about Forte, their portal, or if you have trouble following the steps in this guide, please contact Forte’s support team.

Instructions

1. To check-out with ACH, go to the payment form 
   
2. Click on the Check tab 
   
3. Fill out the required fields in the form 
   
4. Click Next 
   
5. Click Authorize 
   

Confirming an ACH Payment

You can confirm if a payment was ACH by navigating to the CivicPlus Pay activity log and looking up the transaction.

You can also confirm this in the Forte Dex portal. The payment will show as a debit.

By drilling into the transaction, you should see bank, account type, and routing number.