This article will talk about the merchant code, CP Pay transaction ID, and the invoice number, and how these all tie together for reconciliation purposes.
When you login to CP Pay, the activity log shows the CP Pay Transaction ID and the Merchant Code. The Merchant Code is the identifier to look up transaction in the gateway.
For OpenEdge, the merchant code is generated by taking the first 20 characters of the CP Pay Transaction ID and removing the dashes. For example:
- CP Pay Transaction ID: 2666f2ad-fd4c-48bf-83ac-801bb609487f
- Merchant Code: 2666f2adfd4c48bf83ac
- Invoice Number: 2666f2adfd4c48bf83ac
The merchant code is then used as an identifier to look up transactions by Invoice Number in OpenEdge’s reporting system.
- Note: These images of OpenEdge’s reporting system are provided for educational purposes only. CivicPlus makes no guarantee of their accuracy.
In CivicRec, the Merchant Code is the CP Pay Transaction ID. You can use the first 20 characters without dashes to look up transactions in OpenEdge.