OpenEdge's Decline Minimizer is a feature that enables CP Pay to capture card updates. This allows for your cards-on-file to remain valid even when a card has a new expiration date or is otherwise updated by the card issuer.
- Keeps cards-on-file up-to-date
- No longer have to track down citizens to get updated payment information
- Avoid lost or delayed payments due to declines
By default, all CP Pay merchant accounts should have the decline minimizer activated. If you are seeing a higher than normal rate of declines, check with OpenEdge to ensure that decline minimizer is active for your account.