This process is necessary for Converge to post the necessary transaction result back to CP Pay. If this is not configured correctly, transactions from Converge will not make it into CP Pay.
- Navigate to Settings in the Converge portal
- Click the Hosted Payments section
- Click Setup next to Payment Page
- Click the Shipping Address options on the right-hand side, and disable that section entirely, then save your changes
- Click the Response Page tab at the top
- In the sub-section, click the Redirect URL tab
- In the Redirect URL text box, enter https://pay.civicplus.com/api/v1/HostedCharge/account/TOKEN/return
- Note: Replace the word TOKEN with your actual CP Pay account token, provided by CivicPlus. If you need your token, contact your Client Success Manager.
- Save changes