What is a Merchant Account?
A Merchant Account is like a bank account. Think of it as a holding tank used to reconcile approved funds and transaction data, whether a citizen made payment via a credit card, debit card, or another transaction method. All approved citizen payments eventually reach a business bank account after a temporary stop in a merchant account. The transfer typically takes place on a recurring schedule.
Local governments can utilize the CP Pay payment gateway to allow citizens to pay for:
- Parking tickets
- Community activities
- Education courses
- Community events
- Permit fees
- License fees
- Membership fees
Stopping Payments and Issuing Refunds
Please contact your Merchant Account Provider, such as Open Edge, about stopping payments or issuing refunds.