Merchant Accounts

What is a Merchant Account?

Merchant Account is like a bank account. Think of it as a holding tank used to reconcile approved funds and transaction data, whether a citizen made payment via a credit card, debit card, or another transaction method. All approved citizen payments eventually reach a business bank account after a temporary stop in a merchant account. The transfer typically takes place on a recurring schedule. 

Gateway Uses

Local governments can utilize the CP Pay payment gateway to allow citizens to pay for:

  • Utilities
  • Parking tickets
  • Community activities
  • Education courses
  • Community events
  • Permit fees
  • License fees
  • Membership fees

Stopping Payments and Issuing Refunds

Please contact your Merchant Account Provider, such as Open Edge, about stopping payments or issuing refunds.

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